Answers
Frequently Asked Questions
Everything about testing, ordering, shipping, payment, and handling. Can’t find your answer? Contact us.
Products & Testing
How are your products tested?+
Every retail product is independently third-party tested by Accumark Labs for HPLC purity, identity, and quantity, and we only list products whose tested lot comes in at 99% purity or higher. Each Certificate of Analysis lists the specific assays performed for that lot, and we publish the full report in our Lab Results library — linked from each product page and verifiable directly at the lab.
Why isn’t Pacific Peptides named on the Certificate of Analysis?+
Because we rarely commission testing alone. We source through group purchasing collectives — currently most often The Joint — where members buy from the same source lots and share the cost of independent third-party analysis. The lab issues its report to whoever commissioned it, so the client name on a COA is usually the collective’s rather than ours. That’s deliberate: shared cost means more lots get tested than any single vendor could justify, and results are seen by several parties with independent commercial interests, so no one member can quietly suppress an unfavourable result. Whoever a certificate is issued to, it’s the report for the tested lot listed on the product page — and you can verify it directly at the lab.
What purity can I expect?+
Accumark certifies against a specification of >98.0% by HPLC. Our own listing threshold is stricter — we only list products whose tested lot comes in at 99% or higher. Each product’s exact figure is published in its lab report.
How do I read a Certificate of Analysis?+
Our Quality & Handling page has a full COA walkthrough. The key fields are purity, identity, and quantity — and the report should be for the product you’re looking at. Each certificate lists exactly which assays were performed for that lot.
Are these products for human use?+
No. All products are sold strictly for in-vitro laboratory research by qualified researchers. They are not for human or veterinary use and have not been evaluated by Health Canada or the FDA. We make no therapeutic claims.
Ordering & Payment
What payment methods do you accept?+
We accept Interac e-Transfer and cryptocurrency (Bitcoin, USDC, and USDT on Solana or Ethereum). Crypto payments earn an automatic 10% discount at checkout. All orders are processed securely through our dedicated checkout portal.
Why pay with crypto?+
Crypto payments are confirmed quickly, carry no chargeback risk, and earn you an automatic 10% discount — the fastest and least expensive way to check out. Interac e-Transfer shares the speed and chargeback-free confirmation, though it doesn’t carry the crypto discount.
Is there a discount for bulk orders?+
Yes — a 10-pack of any single product saves 20% off the per-vial price. The option appears in the packaging dropdown on each product page.
Can I get a COA before ordering?+
Yes — we don’t list a compound until its Certificate of Analysis is published. Every compound in our retail catalogue has its current lab report in the Lab Results library, linked from its product page and verifiable at the lab. If you need an earlier lab report, contact us with the product name.
Shipping & Delivery
Where do you ship?+
Canada only. We dispatch domestically — no international customs risk or seizures. We do not currently ship outside Canada.
How fast is shipping?+
Orders are dispatched within 1 business day via Canada Post Expedited — fully tracked, 2–7 business days.
Is shipping discreet?+
Yes. All packages use plain packaging with no exterior branding and a generic return address.
Is shipping free?+
Shipping is free on retail orders $249+ CAD (retail only). Below that, retail orders ship for a flat $20. Wholesale kits ship separately at a flat rate and are not eligible for free shipping.
Storage & Handling
How should I store my peptides?+
Store sealed lyophilized vials at −20°C, protected from light. After reconstitution, keep refrigerated (2–8°C) and use within 28 days. Full guidance is on our Quality & Handling page.
How do I reconstitute a compound?+
Follow your lab’s validated protocol. As general handling practice, add bacteriostatic water slowly down the vial wall, swirl gently, and never shake. Full step-by-step guidance is on our Quality & Handling page.
What do I reconstitute with?+
Bacteriostatic water (0.9% benzyl alcohol) is recommended for multi-use research — it keeps a reconstituted vial stable up to 28 days refrigerated. We sell it as an add-on.