Answers
Frequently Asked Questions
Everything about testing, ordering, shipping, payment, and handling. Can't find your answer? Contact us.
Products & Testing
How are your products tested?+
Every batch is independently third-party tested by Accumark Labs for HPLC purity, identity, and quantity, and we only list batches at 99% purity or higher. Each Certificate of Analysis lists the specific assays performed for that batch, and we publish the full report in our Lab Results library — matched to the batch number on your vial, and verifiable directly at the lab.
Why isn't Pacific Peptides named on the Certificate of Analysis?+
Because we rarely commission testing alone. We source through group purchasing collectives — currently most often The Joint — where members buy from the same source lots and share the cost of independent third-party analysis. The lab issues its report to whoever commissioned it, so the client name on a COA is usually the collective's rather than ours. That's deliberate: shared cost means more batches get tested than any single vendor could justify, and results are seen by several parties with independent commercial interests, so no one member can quietly suppress an unfavourable result. Whoever a certificate is issued to, it's the report for the exact lot your vial came from — and you can verify it directly at the lab.
What purity can I expect?+
Accumark certifies against a specification of >98.0% by HPLC. Our own listing threshold is stricter — we only list batches testing at 99% or higher. Each batch's exact figure is published on its COA.
How do I read a Certificate of Analysis?+
Our Quality & Handling page has a full COA walkthrough. The key fields are purity, identity, and quantity — and the batch number on your vial should always match the COA you're reading. Each certificate lists exactly which assays were performed for that batch.
Are these products for human use?+
No. All products are sold strictly for in-vitro laboratory research by qualified researchers. They are not for human or veterinary use and have not been evaluated by Health Canada or the FDA. We make no therapeutic claims.
Ordering & Payment
What payment methods do you accept?+
We accept Interac e-Transfer and cryptocurrency (Bitcoin, USDC, and USDT on Solana or Ethereum). Every payment method earns an automatic 10% discount at checkout. All orders are processed securely through our dedicated checkout portal.
Why pay with crypto?+
Crypto and e-Transfer payments are confirmed quickly, carry no chargeback risk, and earn you an automatic 10% discount. They're the fastest way to check out.
Is there a discount for bulk orders?+
Yes — a 10-pack of any single product saves 20% off the per-vial price. The option appears in the packaging dropdown on each product page.
Can I get a COA before ordering?+
Yes — we don't list a compound until its Certificate of Analysis is published. Every compound in our retail catalogue has its current batch COA in the Lab Results library, linked from its product page and verifiable at the lab. If you need a specific historical batch record, contact us with the product name.
Shipping & Delivery
Where do you ship?+
Canada only. We dispatch domestically — no international customs risk or seizures. We do not currently ship outside Canada.
How fast is shipping?+
Orders are dispatched within 1 business day via Canada Post Expedited (2–7 business days, fully tracked). Xpresspost upgrade is available at checkout.
Is shipping discreet?+
Yes. All packages use plain packaging with no exterior branding and a generic return address.
Is shipping free?+
Shipping is free on orders over $350 CAD. Below that, live Canada Post rates are calculated at checkout.
Storage & Handling
How should I store my peptides?+
Store sealed lyophilized vials at −20°C, protected from light. After reconstitution, keep refrigerated (2–8°C) and use within 28 days. Full guidance is on our Quality & Handling page.
How do I reconstitute a compound?+
Use our Reconstitution Calculator — enter your vial size and solvent volume to get the resulting concentration. Add bacteriostatic water slowly down the vial wall, swirl gently, and never shake. Full step-by-step guidance is on our Quality & Handling page.
What do I reconstitute with?+
Bacteriostatic water (0.9% benzyl alcohol) is recommended for multi-use research — it keeps a reconstituted vial stable up to 28 days refrigerated. We sell it as an add-on.